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QUALITY POLICY

POLÍTICA DE CALIDAD

Carpentry, nowadays, makes no sense if it does not have a strong commitment to quality work, respect for the environment and research, development and innovation applied to product creation and improvement, and services offered to our customers.

To direct and guide the Quality Management System established, the Management at ACABADOS PALOROSA defines the following general commitments of its QUALITY POLICY:

We want to be able to offer the best technical, quality, and economical solution to our customer, creating customer loyalty so that ACABADOS PALOROSA will be their first option when thinking about the field of carpentry.

To direct and guide the Quality Management System established, our organization’s culture is based on the following principles:

Customer focus, understanding and analyzing their needs, in order to offer the best possible attention and increase their trust on our products and carpentry solutions.

Commitment to ongoing improvement and innovation for all our workers, making them aware of the impact of their activities in the value chain and of the importance of their contribution on the generation of ideas and on the development of innovation actions.

Use the necessary technical and human resources to meet our customers’ needs, promoting the professional growth of our staff and expanding this motivation and requirements to suppliers and external collaborators, potentializing creativity, technological surveyance, and the active participation of all areas in our organization.

Effective adherence to the requirements of our products and projects, in conformity with what is established in the contract, technical norms, environmental legislation, best practices, and established times, paying special attention to eliminating any expendable which does not provide added value to customer and our solutions.

Improve the profitability and widen the market share, under the umbrella of sustainability, applying innovative tools for the development of new products and new approaches to management in any area of the organization.

Through this integrated management and teamwork, we intend to build the company that we all want, in regard to quality, respect for the environment, and technological development, trying to keep a high level of satisfaction for all parts involved.

This policy, which shall be informed throughout the organization and be available for interested parties, will be permanently updated, will be periodically revised at least once a year keeping in mind the purpose and context of the company and will be the base for establishing quality goals.